The AI Back Office for Trades Businesses

AI that runs
your back office.
So you can run
your business.

BackShop AI answers your calls, sends quotes, and books jobs — so you can stay on the tools.

Run a 60-second audit first →
  • 30-Day Money-Back
  • 15-Minute Setup
  • No Contracts
The Scoreboard

The numbers contractors run
after switching.

98%*
Calls Answered
12 min*
Avg Quote Turnaround
$58K*
Avg Revenue Recovered
14×*
Average ROI

* Industry-benchmarked targets. Source: CallCap, Invoca, HVAC industry research. Your numbers will vary.

What It Does

Five jobs, handled.
Zero effort from you.

One system that runs the back office while you stay on the tools.

Answers Every Call

AI picks up in 2 rings, qualifies the lead, captures their info, and texts you the details. 24/7, nights and weekends.

Sends Quotes in Minutes

AI generates professional estimates from the call details. Customer gets a text with your quote before your competitor even checks voicemail.

Locks In Your Schedule

No more tentative bookings blocking real jobs. Customers confirm their slot via text — unconfirmed holds auto-release so your calendar only shows paying work.

Tracks What You're Owed

Invoices generated automatically when the job is done. Smart follow-ups chase down overdue accounts so you stop playing collections agent. Want one-tap card payments? Turn on Stripe and we'll handle that too.

Builds Your Reputation

Review request goes out after every paid job. AI drafts responses to every Google review. More reviews means more calls from Google.

How It Works

From first ring to
five-star review.

One intelligent system that learns your business and handles everything — automatically, without you touching anything.

  1. 01

    Call comes in

    AI agent answers instantly, 24/7. Qualifies the lead, captures details, books the callback.

    Agent sharpens its answers with every call it takes.

    • Target98% answered*
  2. 02

    Lead captured

    Every caller becomes a structured lead in your CRM — job type, urgency, contact info, AI summary.

    Lead scoring calibrates to what actually becomes a job.

    • Target0 lost calls*
  3. 03

    Quote sent

    AI generates a professional quote in under 12 minutes. Customer gets a link to accept from their phone.

    Pricing dials in to what closes in your market.

    • Target12 min avg*
  4. 04

    Job booked

    Customers lock in their slot by confirming via text. Unconfirmed holds auto-release.

    Confirmation timing tunes to your customers' habits.

    • Target24h hold*
  5. 05

    Payment tracked

    Invoice sent moment job completes. Smart follow-ups handle overdue accounts. Optional Stripe integration for one-tap card payments.

    Followup cadence adapts to what gets people to pay.

    • Target<18 days*
  6. 06

    Review earned

    Two hours after completion, AI sends a personalized review request. Negative feedback caught privately.

    Response drafts develop your voice over time.

    • Target4.8★ avg*

* Industry-benchmarked targets. Source: CallCap, Invoca, HVAC industry research. Your numbers will vary.

Free Audit · 60 Seconds

How much are you losing
to missed calls?

60-second audit. Real industry data. No pitch.

AI Intelligence

It doesn't just work for you.
It thinks for you.

Most back-office tools just do tasks. BackShop AI analyzes your business, spots patterns, and tells you exactly what to do to make more money.

Weekly Summary
Mon — Sun
Your week, on one page.
  • Calls answered
  • Quotes sent
  • Jobs booked
  • Revenue collected
  • Reviews earned
Sent every Sunday
backshop.ai/r
Example output — your numbers
Every Sunday

Weekly Business Summary

Exactly how your week went — and one specific thing to improve. Two minutes to read. Actionable every time.

Insight
Detected today

Your tune-up close rate
is trending below
industry average.

Customers are accepting estimates, then going quiet before the booking step.

Two specific changes — your follow-up timing and the quote language — are likely the cause.

BackShop AI will adjust both automatically next week unless you override.

Always on
View full report →
Example insight — generated weekly
Always On

Smart Business Insights

Patterns you can't see. Served as specific actions, not spreadsheets.

9:41●●●●
BA
BackShop AI
SMS · Auto-sent
Today · 4:18 PM
[Customer name], following up on your quote — still interested?
Sent
Yeah, want to book it.
4:24 PM
Done. You'll get a confirmation text shortly.
Sent
iMessage
Automated follow-up — example
Automatic

Automated Follow-Ups

Quotes nudged. Invoices reminded. Reviews asked at the perfect moment. All in your business name.

Compounding Intelligence

Your Back Office Compounds.
Theirs Doesn't.

Every call, quote, job, and payment makes BackShop AI sharper. A human office manager plateaus. Software that doesn't learn is dead weight. This is the only one of the three that's actually working for you while you sleep.

  1. WEEK 1

    AI agent answers calls using your basics. Quotes use baseline pricing. Followups run on default timing.

    Out of the box.

  2. WEEK 4

    Agent has heard your top 50 customer questions and handles them like you would. Quote accuracy improves from real close data. Followup timing shifts to what your customers actually respond to.

    Learning your business.

  3. WEEK 12

    Agent sounds like your business. Quotes price to your market. Followups hit when your customers pay. Weekly insights surface patterns you'd never spot manually.

    An unfair advantage.

The contractor who started 3 months before you has a back office that's 3 months smarter than yours will be on day one. Every week you wait, the gap widens.

The Difference

This is what
winning looks like.

Same business. Different operating system.

Without BackShop AI
  • Missed calls go to voicemail
  • Quotes sent days later
  • Scheduling lives in your head
  • Invoices sit unpaid for weeks
  • A handful of Google reviews
  • No idea what's working
  • Your team's knowledge walks out the door when someone quits
With BackShop AI
  • Every call answered instantly — 24/7
  • Quotes in the customer's hands in minutes*
  • Jobs booked and confirmed automatically
  • Every invoice tracked. Overdue accounts chased automatically.
  • 4.8 stars and climbing on Google*
  • Weekly AI reports showing exactly where your money is
  • Every call, quote, and job makes the system smarter — permanently

* Industry-benchmarked targets. Source: CallCap, Invoca, HVAC industry research. Your numbers will vary.

See It In Action

One customer.
Four touchpoints.
Zero effort from you.

Here's exactly what your customer sees — from the first ring to the five-star review.

+1 (512) 555-0198
Live · 00:42
AI Transcript

“Hi, I've got a leak under the kitchen sink — water's dripping onto the cabinet floor…”

AI: “Got it. I can have someone out tonight between 6 and 8. What's the best number to reach you?”

01 · Call

AI answers, qualifies, captures.

4:18 PM · Today
Hi Mike — thanks for the call. Your quote is ready:
Kitchen drain repair — $485. Includes parts, labor, and disposal. Tap to accept: backshop.ai/q/x8k2
02 · Quote

Professional quote, sent in minutes.

Tonight
Tue, Oct 22 · 6:00–8:00 PM
Carlos — BackShop Plumbing
Confirm Slot
Pick Another Time

Auto-releases in 24h if not confirmed

03 · Confirm

Customer locks in their slot.

Invoice #INV-0091
Paid
$485.00
Paid via Apple Pay · 2 min ago

How was your service? Tap to leave a quick review: backshop.ai/r/k4x

04 · Close

Paid, reviewed, done.

Who It's For

Built for
every trade.

If you get calls and schedule jobs, BackShop AI works for you.

HVAC

No more lost AC emergencies during July heat waves.

Plumbing

Emergency calls at 11pm become booked jobs — not voicemail.

Electrical

Panel upgrades quoted before the homeowner calls the next guy.

Roofing

Storm calls captured at 2am — estimates out before dawn.

Landscaping

Spring rush doesn't mean a voicemail mountain anymore.

Cleaning

Recurring bookings lock in automatically — no phone tag.

Pest Control

Same-day calls booked, not missed while you're up in the attic.

Masonry

Big-ticket quotes out same-day — not three weeks later.

General Contracting

Multi-bid jobs tracked from first call to final punch list.

The Guarantee

Try it for 30 days.
If it isn't paying for itself,
we'll refund you.

No questions asked. No contracts. No hoops. BackShop AI takes the risk so you don't have to.

  • 30-Day Money-Back
  • No Contracts, Ever
  • Live in 24 Hours
Pricing

Simple, transparent
pricing.

No contracts. Cancel anytime. 30-day money-back guarantee.

Founding Member Pricing

First 20 customers get 25% off for life — locked in forever.

Spots Remaining
17 / 20

Solo

For 1–5 person shops

$449/mo
$599/mo25% off
Claim Founding Price
  • AI phone agent (200 min/mo)
  • 1,000 SMS/mo
  • 50 quotes/mo
  • Basic scheduling
  • Invoice tracking + automated follow-ups
  • Review requests
  • 1 seat
Most Popular

Business

For 5–15 person teams

$674/mo
$899/mo25% off
Claim Founding Price
  • AI phone agent (1,000 min/mo)
  • Unlimited SMS
  • Unlimited quotes
  • Multi-crew scheduling
  • Invoice automation + optional Stripe payments
  • AI review responses
  • Up to 5 seats
  • Priority support

Enterprise

For 15–30 person companies

$974/mo
$1,299/mo25% off
Claim Founding Price
  • Unlimited AI phone minutes
  • Unlimited SMS
  • Unlimited quotes
  • Route optimization
  • Deposit collection
  • Includes Stripe Connect setup
  • Review coaching + analytics
  • Up to 15 seats
  • Dedicated onboarding call
  • Quarterly business review
FAQ

Questions we
actually get.

BackShop AI provisions a dedicated phone number for your business. When a customer calls, our AI agent answers, qualifies the lead, captures their name, number, and job details, and can even book appointments — all in a natural conversation. You get a summary and notification immediately after.

Most contractors are live within 24 hours. You complete a 3-step onboarding (business info, pricing, hours), and we handle the rest. Our AI is pre-trained on trades conversations — no lengthy setup required.

Stop Waiting

Your competitor has AI
running their business.
You're still doing
everything yourself.

Setup takes 15 minutes. Results start immediately.

30-Day Money-Back · Cancel Anytime